Do we have to camp?
No, if you choose not to camp your wristband will allow you access on the Friday, Saturday and Sunday, however anyone leaving the site and returning the next day, will be re-searched on entry. You cannot leave the site and return on the same day. For security reasons there is a strict no pass-out policy, and so if you have to leave the festival on Saturday you will ONLY be able to return the following day.
Do I have to pay extra for camping?
Nope, it’s included as part of your ticket.
Can I go back to the car once I’m in the festival/campsite?
Once you’re in the festival/campsite you cannot leave and come back in on the same day, so you’ll need all your stuff with you when you first enter. If you leave, you can only come back the following day. The festival/campsite is totally separate to the car park.
How far is it from the car park to the festival/campsite?
For 2017, the car park will be located in a different area of the festival site. This will mean there are no shuttles needed. It will be a short walk (around 5 minutes) from the car park to festival entrance.
Are you allowed to bring knives for camping / food preparation?
No. Common sense will be used when your belongings are searched upon entry. We will only allow small utensils at the sole discretion of our security team.
Is there a campsite shop?
Yes! We will have a campsite shop which will stock everything a discerning camper needs. We’ll also have a campsite bar too, which will operate as an off-license.
What size gas canisters can you bring?
Your gas canister must be less than 5KG. Any canister of 5KG, or more, will not be allowed into the camping area. You will be asked to return canisters over 5KG to your vehicle.
Will there be boutique camping options?
Yes indeed! For more information click here
Can I bring a camper van?
Yes, there will be a limited number of camper van tickets available to purchase. Please be aware that all camper van pitches are located in the ‘Camper Van Quiet Zone’. Sorry to be militant, but this is a requirement of the site and has to be enforced. Please don’t book a camper van pitch if this doesn’t appeal to you. Campervan tickets can be purchased here
Is there a restriction on tent size?
No set restriction – however please be considerate to other campers and don’t bring anything ridiculously over the top.
Can I bring a generator?
For safety reasons generators (of any size) are not permitted.
Can I bring a barbecue or start a fire?
For safety reasons no barbecues or fires are permitted in any circumstance. Anyone found starting a fire will be removed from the festival immediately. This requirement is taken very seriously due to the nature of the site and the vast surrounding woodland. Thanks for understanding!
When does the campsite open and close?
Campers can arrive as of 2pm on Thursday 24th August and as of 9am on the Friday (25th), Saturday (26th) and Sunday (27th). Non-campers may enter the site as of midday on Friday, Saturday and Sunday. The campsite will close at 1pm on Monday 28th August, so you’ll need to be packed up by then!
Is there somewhere I can keep valuables?
Yes! We’ll have secure lockers available on site, which will go on sale nearer the time.
Will there be cash machines on site?
If you are disabled or care for someone who is, please drop us an email firstname.lastname@example.org and we will be very happy to assist you in every way that we can.
Can I bring my own alcohol ?
As a small independent event we need bar sales to keep the festival alive. The elaborate woodland site and production-heavy nature of Lost Village means it’s very expensive to make the festival happen, and thus we have to stipulate a limit on alcohol brought into the site (most small festivals have this policy). The personal allowance is 8 cans of beer/cider or 1 bottle of wine per person. No spirits are allowed. Thanks for your understanding.
Can I bring glass bottles?
For safety reasons you are not allowed to bring glass bottles into either the camping or festival site.
Can I bring soft drinks ?
Sealed drinks, like bottles of water, are allowed but will be checked on entry to the site. There is no set limit on soft drinks.
Am I allowed to bring my own alcohol or soft drinks into the festival site?
No, your personal alcohol allowance is only for the camping area. There will be numerous bars selling a variety of drinks throughout the festival.
Can I bring food?
Of course, however our food on site will be some of the tastiest you’ve ever had at a festival! We’re committed to ensuring your experience at Lost Village is an amazing one!
There is no limit re food.
What food will be available?
We’re very particular about what we put in our bellies, so expect a range of high quality global cuisine served in the various Lost Village eateries.
Gluten free, vegetarian and vegan options will be available from many of our street food restaurants.
If you’d prefer to stay in a hotel for the weekend, then we can recommend the below accommodation. All are based in Lincoln, and approximately 15 minutes from the festival (which is around a £10 taxi ride).
Alternatively we are 15 minutes from Newark and about 20 minutes from Grantham. There’s also lots of small B&B’s in the surrounding villages.
The festival location is: LN6 9QF
We encourage you to store your valuables safely via secure lockers at the festival.
We will have lockers available on site and these will need to be pre booked online. Lockers will be available to book nearer the time. There will also be a limited number to book on site.
What time does the music start and finish?
More information on this is coming soon.
Campers can arrive as of 2pm on Thursday 24th August and as of 9am on the Friday, Saturday and Sunday. The campsite is only open to campers on Thursday and non-campers may enter the site as of midday on Friday, Saturday and Sunday. The campsite will close at 1pm on Monday 28th August.
Last entry on Thursday and Friday is midnight.
Last entry on Saturday and Sunday is 8pm.
Will there be parking?
Yes, there will be ample parking using our official parking areas.
Please note you need to take all of your belonging with you when you enter the festival/campsite as there as no pass-outs once you have entered. If you need to leave the festival/campsite you cannot reenter until the following day.
Car parking should be booked in advance via our tickets page here
If you are arriving by train please refer to our ‘Getting Here’ page.
Will there be a place to charge phones?
Yes. There will be a small charge for this service. However, if you have Boutique Camping, you’ll have access to power-point.
This is an 18+ event. Your Driving License or Passport will be required on entry as proof of ID.
Please note we are unable to accept ANY other form of ID, so please ensure you have these in good time, prior to the festival.
There will be no entry to those under 18, or those without sufficient ID. Refunds are not valid for ticket holders refused entry on ground of age or insufficient of ID.
The safety and well-being of our Lost Village attendees is at the forefront of our priorities. Stringent searches will be conducted upon entry to the festival. Anyone found carrying illicit items will have them confiscated and may be removed from the festival and passed over to the Police as a result.
Illicit and illegal items include:
- Fireworks, flares and high power torches
- Alcohol (over and above your personal allowance of 8 cans of beer or one bottle of wine)
- Illicit drugs, legal highs or nitrous oxide
- Animals (except guide dogs)
- Anything which could be considered an offensive weapon
Questions relating to tickets and payment plans…
Please contact TicketLine directly on all questions regarding ticketing. Their phone number is: 0161 813 2222. Lost Village admin team are not able to answer specific ticket questions, such queries must be directed to TicketLine.
How much are tickets?
Lost Village tickets are released in phases. In short, the sooner you buy your ticket the better the price. So be quick, and make sure you don’t miss out. Head to our tickets page here
Payment Plan Tickets
Tickets can be purchased via our payment plan option. This works by spreading your payment across 5 months. You make your initial payment at the point of purchase, then pay 4 subsequent monthly payments, until the ticket is paid in full. More information on the payment amounts and dates can be found on our tickets page. Alternatively, you can contact TicketLine for more information on 0161 813 2222 or via email customerservices (at) ticketline.co.uk.
Can you buy single day tickets?
Nope, it’s weekend tickets only. To really appreciate the Lost Village experience you need to fully immerse yourself in this weird and wonderful place!
I can’t go anymore, what shall I do with my ticket?
Tickets are non-refundable. However if you purchased the TicketPlan add-on, during the ticket purchasing process, you may be eligible to a refund, depending on circumstances. In this instance please refer to the TicketPlan terms and conditions before contacting the TicketPlan helpline on 0844 884 1031.
I can no longer make it to this event, can I exchange my tickets for another event?
Unfortunately not. We are unable to offer refunds or exchanges unless the event is cancelled, postponed or their is a significant change to content.
When will I receive my tickets?
Posted tickets should reach you at least 7 days before the event, unless tickets are being collected at the site. If you’ve booked your tickets within 14 days of the event, and have opted for postal delivery, you should receive your tickets no less than 2 days prior to the event.
E-tickets will be attached to your confirmation email (as a PDF document) for you to print at home. Please note, during busy periods it can take up to 24 hours for your confirmation email to arrive.
To ensure that you receive your confirmation email please add customerservices (at) ticketline.co.uk to your address book, to make sure it passes through your junk mail filter. If you do not receive your confirmation email within 24 hours, please check your Junk Mail folder before contacting Ticketline Customer Services.
If you haven’t received your tickets yet or have any questions please call TicketLine on 0161 813 2222
Toilets and some shower facilities will be available on site. Those booking Boutique Camping will have access to the most comprehensive bathroom facilities.
Lost Village will be running a volunteer programme again in 2017. Keep an eye on our social pages for more information and details on how to apply.
The festival location is LN6 9QF. Please enter this into you sat-nav then follow signs for ‘Lost Village Festival’ as you get closer.
If you’re coming via taxi most local companies will be aware of the festival site, if not then simply give them the above instructions. The site is just off the A46, there will be lots of signs to guide you.
For more information on how to find us visit our ‘Getting Here’ page.