Information

INFORMATION

24—28th august 2023
Lincolnshire, UK

Located in an abandoned forest, long since forgotten by the outside world, the Lost Village is a place where reality flickers and the inexplicable occurs. A place where nothing is what it seems.

As we navigate through the trees, by derelict buildings and relics of the past, through deserted junkyards and deep into the woods, our curiosity grows and the dissonance of real life fades into the night.

We shall meet the most extraordinary people, dance to the most incredible sounds, eat the most exceptional food and share impossible stories with kindred souls. And when it’s time to return, we shall all know one thing.

Those on the outside will never understand…

Early booking is strongly advised, due to the intimate size of the festival. 

What is Lost Village?

Lost Village is a daytime focused experience with activities such as talks, workshops, wellness and restaurants opening from 9am, then comedy and music commencing at midday.

Headline artists all play before 11pm, with music generally finishing by 1/2am. We have some smaller bars and spaces that stay open until 3am.

This approach means music spaces are full of energy from early in the day, helping us to support the discovery of incredible emerging artists — something we are very passionate about. It also means everyone gets to sleep and eat in a way that is conducive to feeling good.

Anti-fraud measures & reselling your tickets via a name change

We are aware that festival fans are increasingly exposed to online fraud via ticket touts and social media accounts professing to have official tickets for sale. As Lost Village sells out in advance, we understand that this creates a situation where people who are desperate for tickets are often taken advantage of. To combat this, all Lost Village tickets have the individual ticket holder’s name on them. Ticket holders MUST bring a valid photo form of ID to gain entry, along with their personalised ticket. The name on the ID has to match the name on the ticket.

All tickets are non-refundable except as outlined in the Terms and Conditions – however, if you find you are unable to attend, it is possible to transfer the tickets from one name to another for an admin fee of £20, payable by the original ticket purchaser. This fee covers the administrative and resource costs to ensure that such name changes can happen with security so that the new ticket holder is not exposed to the risk of fraud and does not have to transfer money to an unknown third-party. Please be aware that in order to change the name on your ticket, the original ticket purchaser must speak to our ticket agent, Kaboodle, via phone or email and may be required to submit additional forms as requested. It is a robust and detailed process, but one which we feel is necessary in order to ensure total security and peace of mind for everyone involved. Please email [email protected] for more information or see our Terms and Conditions.

The last day that we can process name change requests is Monday 7th August 2023.

After this date, we are unable to process any further requests. E-tickets will be issued shortly after this date and a margin of time is required prior to e-ticket distribution.

Tickets purchased through non-official channels won’t be valid and entry will be refused. The official ticket agent for Lost Village 2023 is Kaboodle.

Accessibility

If you’d like more information on the access provisions at Lost Village, simply head to this page.

Boutique Sanctuary

When can I purchase boutique accommodation?

Bookings will open for the incredible Boutique Sanctuary at the end of September 2022.

 

 

Campervans

Unfortunately, we are no longer able to offer campervan pitches.

Camping

Do we have to camp?
No, if you choose not to camp your wristband will allow you access on the Friday, Saturday and Sunday, however anyone leaving the site and returning the next day will be re-searched on entry.

Do I have to pay extra for camping?
Nope, it’s included as part of your ticket.

How far is it from the car park to the festival/campsite?
It will be a short walk – around 5-10 minutes (depending on where you park) from the car park to the festival entrance.

Are you allowed to bring knives for camping/food preparation?
No. Common sense will be used when your belongings are searched upon entry. We will only allow small utensils at the sole discretion of our security team.

Is there a campsite shop?
Yes! We will have a campsite shop which will stock everything a discerning camper needs. We’ll also have a campsite bar too, which will operate as an off-license. 

Can I bring a gas canister for a camping stove?
Usually, the answer to this is yes, however, after a very dry summer, ground conditions are incredibly dry. Due to this, camping stoves are not permitted in any campsite this year. 

Is there a restriction on tent size?
No set restriction – however please be considerate to other campers and don’t bring anything ridiculously over the top. Gazebos are not permitted.

Can I bring a generator?
For safety reasons generators (of any size) are not permitted.

Can I bring a sound system/speakers?
As a condition of us gaining our license only small portable bluetooth speakers are permitted. Large speakers and sound systems are not permitted. If you are unsure of the size of your speaker, please ask us!

Can I bring a barbecue or start a fire?
For safety reasons, no barbecues or fires are permitted in any circumstance. Anyone found starting a fire will be removed from the festival immediately. This requirement is taken very seriously due to the nature of the site and the vast surrounding woodland.

When does the campsite open and close?
On Thursday 24th August, for the General Campsite and the Sustainable Pre-Pitched Campsite, you can arrive as of 10am. For the Boutique Sanctuary, you can arrive as of 12pm (midday).

On Friday (25th), Saturday (26th) and Sunday (27th) you can arrive as of 9am and this is the same for both campsites.

Non-campers may enter the site as of 3pm on Thursday and 9am on Friday, Saturday and Sunday.

The campsite will close at 12pm on Monday 28th August, so you’ll need to be packed up by then!

Entering the festival for the 1st time
Try not to bring too much with you! We strongly advise you to bring all of your belongings from your car to the campsite in one trip. This may not be possible for everyone, so if you do need to return to the car park, you are only permitted to do this during off-peak times over the weekend and this is at the security team’s discretion.

You are only permitted to bring your alcohol allowance when you first enter the festival site.
Anyone with a wristband will not be able to re-enter with alcohol. Please note, that you will be subject to searches upon re-entry.
Re-Entry during the weekend
No same-day re-entry is permitted. If you are leaving the festival site because you are staying off-site, you can only re-enter the festival site the following day. We understand there may be extenuating circumstances whereby you need to leave the festival site and return within the same day, and this will be at the security and gate teams’ discretion. Please speak to the security staff at the gate when leaving the festival site.
Please note, that you will be subject to searches upon re-entry.

Cash & Card

Can I use cash on-site at the festival?
Lost Village bars will be contactless across the site. This means there will only be very limited places where you’re able to use cash, you can find out which bars will take cash at The Oracle. We’ll be accepting all card types including American Express and ApplePay.

Will there be cash machines on-site?
Although the site will be fully contactless there are still two or three places to withdraw cash. You’ll be able to find cash machines in the Village Marketplace. As always, be mindful about carrying cash for safety reasons.

Drink

Can I bring my own alcohol?
As a small independent event we need bar sales to keep the festival alive. The elaborate woodland site and production-heavy nature of Lost Village means it’s very expensive to make the festival happen, and thus we have to stipulate a limit on alcohol brought into the site (most small festivals have this policy). The personal allowance is 8 cans of beer/ lager, cider or 8 cans of pre-mixed cocktails/spirit OR 1 bottle of wine per person. No spirits are allowed. All glass must be decanted and we ask that you limit the amount of plastic you bring and use a reusable bottle. Thanks for your understanding.

Can I bring glass bottles?
For safety reasons you are not allowed to bring glass bottles into either the camping or festival site. Alcohol within your limit must be decanted into reusable bottles. Any glass items, except for small make-up items and perfume/aftershave will not be permitted into the campsite or festival site.

Can I bring soft drinks ?
Sealed drinks, like bottles of water, are allowed but will be checked on entry to the site. There is no set limit on soft drinks.

Food

Can I bring food?
Of course, however our food on site will be some of the tastiest you’ve ever had at a festival! We’re committed to ensuring your experience at Lost Village is an amazing one!

There is no limit re food.

What food will be available?
We’re very particular about what we put in our bellies, so expect a range of high-quality global cuisine served in the various Lost Village eateries.

Gluten free, vegetarian and vegan options will be available from many of our street food restaurants. A full list of our food traders will be available soon.

Hotels & Apartments

If you’d prefer to stay in a hotel for the weekend, then we can recommend searching for an Airbnb or hotel accommodation in Lincoln. A taxi ride to and from the festival will be approximately £30.

Alternatively, we are 15 minutes from Newark and about 20 minutes from Grantham. There’s also a number of small B&B’s in the surrounding villages.

The festival location is: LN6 9HN.

Local Residents Tickets

We allocate a number of discounted tickets to residents who live within the local area. These tickets are only available for those living in the following villages surrounding the festival site;

Auborn, Bassingham, Carlton Le Moorland, Haddington, Morton, Norton Disney, Stapleford, Swinderby, Thurlby and Witham St Hughs.

Applications for local resident tickets will open in May 2023. Your application will be verified by a member of the team and if successful you will be sent a ticket link to purchase one ticket only.

If you have any questions you can email [email protected]

Music

What time does the music start and finish?

Lost Village is a daytime focused experience with activities such as talks, workshops, wellness and restaurants opening from 9am, then comedy and music commencing at midday.

Headline artists all play before 11pm, with music generally finishing by 1/2am. We have some smaller bars and spaces that stay open until 3am.

This approach means music spaces are full of energy from early in the day, helping us to support the discovery of incredible emerging artists — something we are very passionate about. It also means everyone gets to sleep and eat in a way that is conducive to feeling good.

 

Opening times

Thursday 24th August
General campsite and the Sustainable Pre-Pitched campsite, the entry gates open from 10am.

Boutique Sanctuary guests can arrive as of 12pm (midday).

Friday 25th, Saturday 26th & Sunday 27th August
The entry gates the general campsite, the Sustainable Pre-Pitched campsite, and the Boutique Sanctuary will open at 9am.

Non-campers may enter the site as of 3pm on Thursday and 9am on Friday 25th, Saturday 26th and Sunday 27th.

The campsite will close at 12pm on Monday 28th August, so you’ll need to be packed up by then!

Last entry

Last entry on Thursday 24th is 11pm
Last entry on Friday 25th is 10pm.
Last entry on Saturday 26th and Sunday 27th is 7pm.

Lost Property

If you lose something at Lost Village 2022, please send us an email with as much detail as possible to [email protected] we will do our best to reunite you with your belongings.

 

Parking

If you’re driving to the festival you’ll need to purchase a car parking pass. One car park pass is required per vehicle.

To offset C02 emissions created by customers driving to Lost Village, for every pass purchased we will contribute £1.50 towards our C02e authenticated forest partnership with tree-nation and Plan Vivo.

The car park will open at 9am.

The Boutique Sanctuary has it’s own private car park. 1 parking pass is allocated per 4 person tent and 2 parking passes per 4+ person tents. If you need additional parking passes these will need to be purchased.

 

 

Phone Charging & Lockers

We’ll have a partner providing phone charging facilities as well as lockers at  Lost Village 2023. You will be able to find them in the Village Marketplace.

Proof of age

This is an 18+ event. You will need one of the following to be permitted entry to the festival:

  • A photo driving licence
  • Valid Passport
  • PASSA 18+ Card

Please note we are unable to accept ANY other form of ID, so please ensure you have these in good time, prior to the festival.

There will be no entry to those under 18, or those without sufficient ID. Refunds are not valid for ticket holders who are refused entry on the grounds of age or insufficient of ID.

Re-Entry

Entering the festival for the 1st time

Try not to bring too much with you! We strongly advise you to bring all of your belongings from your car to the campsite in one trip. This may not be possible for everyone, so if you do need to return to the car park, you are only permitted to do this during off-peak times over the weekend and this is at the security team’s discretion.

You are only permitted to bring your alcohol allowance with you the first time you enter the festival. Anyone who has a wristband already will not be permitted to enter with alcohol. Please note, you will be subject to searches upon re-entry.

Re-Entry during the weekend

No same-day re-entry is permitted if you are leaving the festival site because you are staying off-site, you can only re-enter the festival site the following day. We understand there may be extenuating circumstances whereby you need to leave the festival site and return within the same day, and this will be at the security and gate teams’ discretion. Please speak to the security staff at the gate when leaving the festival site. Please note, you will be subject to searches upon re-entry.

 

Search policy

The safety and well-being of our Lost Village attendees is at the forefront of our priorities. Stringent searches will be conducted upon entry to the festival. Anyone found carrying illicit items will have them confiscated and may be removed from the festival and passed over to the Police as a result.

Prohibited Items:

  • The personal allowance is 8 cans of beer/ lager or cider OR 1 bottle of wine per person. No spirits are allowed. All glass must be decanted into plastic bottles.
  • Gas canisters
  • Glass, other than small perfume bottles under 50ml
  • Fireworks, flares or high-power torches
  • No illegal or controlled substances (including psychoactive substances) allowed on site
  • Nitrous oxide
  • Only small portable Bluetooth speakers are permitted. Large speakers and sound systems are not permitted
  • Dogs or pets are not permitted on-site with the exception of assistance dogs
  • Generators
  • Gas canisters above 500g
  • Barbeques or campfires
  • Kites or extendable flag poles
  • Drones/sky lanterns
  • Portable laser equipment and pens
  • Gazebos
  • Selfie sticks
  • Spray cans/marker pens
  • Professional film/videoing equipment
  • Megaphones/airhorns
  • High-vis tabards or jackets
  • Any items which may reasonably be considered for use as a weapon

Please note, this list does not include all illicit and illegal items. To view the full list, click here.

Sustainable Pre-Pitched Camping

When can I purchase Sustainable Pre-Pitched Camping?

Consider your carbon footprint and explore the range of options. Bookings will open in early 2023.

Tickets

Names on Ticket Policy/Name Changes
All Lost Village tickets will have the ticket holder’s name on them. Ticket holders MUST bring a valid photo form of ID to gain entry, along with their personalised ticket. The name on the ID has to match the name on the ticket.

The last day that we can process name change requests was Monday August 7th 2023.

There is a deadline because e-tickets are issued shortly after this date and a margin of time is required prior to e-ticket distribution.

I can’t go anymore, can I get a refund?
All tickets are non-refundable however, tickets are transferable for an admin fee of £20. If you’d like to transfer your ticket to someone else, please email [email protected] and our ticketing agent will be able to provide the relevant instructions to transfer the ticket. Please note, the admin fee is payable by the original customer. Please note, that during busy summer periods, response times can be up to 48 hours.

How much are tickets?
Lost Village tickets are released in phases, with each phase increasing slightly in price. In short, the sooner you buy your ticket the better the price you will pay. Onwards!

Payment Plan Tickets
The Payment Plan option splits the cost of your Lost Village ticket over a number of months. The first payment includes booking fees and postage as a one-off charge and the remaining amount is split over the remaining months. Tickets cost £10 more than single payment tickets due to spreading the cost.

You can pay the balance on your Payment Plan ticket at any time by logging into your Kaboodle account here.

Can you buy single day tickets?
Nope, it’s weekend tickets only. To really appreciate the Lost Village experience you need to fully immerse yourself in this weird and wonderful place!

Questions relating to tickets and payment plans…
You can contact Kaboodle’s customer services team via at [email protected] and one of our ticketing agents team will get back to you. Please note, during the busy summer period response times can be up to 48 hours.

Is there a maximum number of tickets I can purchase in one transaction?
Yes, this is set to 4 tickets. If you need to purchase more than 4 at once you will need to call our customer service team on 0161 768 6321 and they can process this for you.

When will I receive my tickets?
If you purchased your tickets via Kaboodle, your e-tickets will reach you approximately 7 days before the event, unless arrangements have been made for tickets to be collected at the box office. If you’ve booked your tickets within 14 days of the event, you should receive your tickets no less than 2 days prior to the event.

Tickets can be scanned on your phone but make sure you have phone battery and your screen is not badly damaged we may be unable to do this.

Toilets / showers

Standard toilet facilities will be available in the campsite. There will be a provision of free shower facilities in the campsite.

Those booking boutique accommodation will have access to comprehensive bathroom facilities, showers & pamper rooms included within the price of their accommodation.

 

ZooLoos Powder Room Pass

We’re delighted to be partnering with our friends at ZooLoos to bring the Powder Room to the general campsite at Lost Village 2023. Totally reimagined, we believe these will be the highest quality bathrooms you’ll find at any festival. Of course, free basic showers are included with your Lost Village ticket, but if you’re looking for something more luxurious then this might be for you.
(Please note that the Boutique Sanctuary and Sustainable Pre-Pitched Campsite have their own toilet and shower facilities included).
We want to be totally transparent and note that there has had to be a slight price increase since 2021. This is down to an even higher quality of service, product and quantity — but also the high levels of infrastructure and staffing costs that are currently present within the hospitality industry. We just wanted to be straight up on that front. 
Another tweak we’re making is the introduction of peak and Off-peak passes to ensure that we can keep queuing time to a minimum and also two price points, depending on your preference, starting at £55. 
To make sure the experience is as swift and spacious as possible, we have also reduced the number of passes available, whilst also increasing the number of showers by over 20%, making this our most refined Powder Rooms offering ever. 
Peak pass
With this ticket, you can use the facilities at any time during the operating times below.
Off-peak pass
With this ticket, you can only use the shower and indoor facilities after 3pm each day. However, a separate bay of toilets can be used at any point during the operating times below.
A four-day ZooLoos Powder Room pass includes:
-Luxury Vacuum Toilets
-Hot private showers
-Hair & makeup pamper areas
-Hairdryers and straighteners

Please note, you will need to bring your own towel and toiletries.

Operating Times:

Thursday 25 August: 12:00 – 11pm
Friday 26 August: 07:00 – 11pm
Saturday 27 August: 07:00 – 11pm
Sunday 28 August: 07:00 – 11pm
Monday 29 August: 07:00 – 12:00

Bookings will open in January 2023.

Volunteering

Applications for the Lost Village 2023 volunteer programme will open in early 2023. Keep an eye on our website for more information.

Where is Lost Village?

The festival location is LN6 9HN. Please enter this into your sat-nav then follow signs for ‘Lost Village’ as you get closer.

If you’re coming via taxi the please ensure the drivers follow the festival signage for the drop-off. The site is just off the A46, there will be lots of signs to guide you. Please make sure you specify whether you need to be dropped at the main entry gates or the boutique entry gates, as they are in different places. 

Train Travel
The nearest train stations to the festival site are Newark Northgate and Newark Castle. There will also be a subsidised shuttle service from Newark Northgate directly to the Lost Village festival site, which is around a 15min journey.

Coach Travel
Lost Village will have an official coach provider for Lost Village 2023. More details of this will be revealed in the coming months.